Future ASQ 0511 Meeting(s)

Wednesday, May 17, 2006

Marco Polo Restaurant

Vienna, VA

Merge Before you Measure: Facilitating Stakeholder Agreement on Quality

by
Patricia Cherrington Ratliff

Patricia Cherrington Ratliff directs the CC Pace Learning Institute where she seeks to ensure that every learning offering yields immediate benefit to clients. Mrs. Ratliff is an engaging public speaker and facilitator who coaches clients on topics essential to successful project delivery.

Mrs. Ratliff earned her degree in computer science from George Mason University. For over a dozen years, she delivered software solutions in various industries including Financial Services, Insurance, Government, Aviation, on-line auctions, energy (electric, gas, oil), pharmaceuticals, and international import/export logistics.

Throughout her career, she has taught project management, tools for stakeholder involvement, requirements analysis, team building, techniques to measure project success and facilitator excellence.

For almost 15 years, Mrs. Ratliff has managed and re-invented a successful residential property management business based on continuous feedback from clients about changing quality expectations. She brings this dedication to understanding quality through customer involvement to her presentations.

During the ASQ meeting on May 17th, 2006 Mrs. Ratliff will facilitate an interactive discussion on ways to engage stakeholders in quality assurance activities titled: "Merge Before you Measure: Facilitating Stakeholder Agreement on Quality"

We look forward to seeing the majority of the 700+ Northern VA ASQ chapter members on Wednesday, May 17th!

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Reservations:
Register by sending an email to Programs13@asq0511.org, indicating dinner and program, or program only. Cost for dinner is $20.00 per person. There is no charge to attend for the presentation only. But, if your plans change, please contact Programs13@asq0511.org, and let us know.

Schedule:

5:30pm - 6:30pm Section 0511 Board Meeting - All are welcome.

6:30pm - 7:00pm Registration & Networking

7:00pm - 8:00pm Dinner

8:00pm - 9:00pm Section Business & Discussions