ASQ Section 0511 March 2011 Meeting Announcement

Wednesday, 16 March 2011

Amphora Restaurant

Herndon, VA

Directions to the Restaurant

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Malcolm Baldrige National Quality Award

Dr. Harry Hertz
Harry Hertz

Speaker Biography:

Dr. Hertz has responsibility for the National Quality Program which administers the Malcolm Baldrige National Quality Award. Prior to becoming Program Director in 1996, he served as the Programís Deputy Director from 1992-1996. Dr. Hertz has been with the National Institute of Standards and Technology since 1973, originally as a research chemist, and then in a series of management positions including Director of the Chemical Science and Technology Laboratory. He has made presentations to a wide variety of audiences on the Malcolm Baldrige National Quality Award, its criteria for measuring performance excellence, and on health care quality improvement. He is the author or co-author of over 50 publications and holds 1 patent. He serves on advisory committees for the Conference Board, the United Way of America, and the American Customer Satisfaction Index. Dr. Hertz is a Fellow of the American Association for the Advancement of Science and has received numerous awards including the 1986 Arthur S. Flemming Award as one of ten outstanding civil servants under age 40. He has a B.S. in Chemistry from the Polytechnic Institute of Brooklyn and a Ph.D. from M.I.T. Following graduate school, Dr. Hertz spent two years as an Alexander von Humboldt Fellow at the University of Munich.

The Baldrige Program is the nation's public-private partnership dedicated to performance excellence. The Baldrige Program



To register for this dinner meeting and presentation either email or complete our online registration forms by Friday 11 March 2011. Cost for dinner is $25.00 per person if reservations are made by deadline, $30 if otherwise. To either register for a programs only option or prepay for your dinner using a credit card you can either use our on line form or submit a preauthorization charge form to the treasurer. There is no charge to attend for the presentation only. If your plans change, please contact, and let us know.


5:30pm - 6:30pm Monthly Board Meeting
6:30pm - 7:00pm Registration & Networking
7:00pm - 8:00pm Dinner
8:00pm - 9:00pm Section Business & Presentation

Meetings are open to all members as well as to the public.

Next Meeting:
Wednesday, 20 April 2011 - Amphora, Herndon, VA

If you attend ASQ Section 0511 monthly dinner meetings and pay for three dinners, then your fourth dinner at one of our meetings is free!!!

Call for Speakers!!!
Would you or someone you know like to speak at a future ASQ meeting? We're always looking for volunteers. Be creative! Exercise your public presentation skills! Earn recertification credits! Get a free dinner! Please contact