Baldrige National
Quality Program
Strategic
Planning
85
2.1 Strategy Development
Describe how your organization establishes its strategic objectives, including enhancing its competitive position and overall performance.
2.2 Strategy Deployment
Describe how your organization converts its strategic objectives into action plans. Summarize your organization’s action plans and related key performance measures/indicators. Project your organization’s future performance on these key performance measures/indicators.
40
45
...examines how your organization
develops
strategic objectives and action plans.
Also examined are how your chosen
strategic objectives and action plans
are deployed and how progress is
measured.