Baldrige National
Quality Program
Information
and Analysis
90
`
4.1 Measurement and Analysis of
Organizational
Performance
Describe how your organization provides effective performance management systems for measuring, analyzing, aligning, and improving performance at all levels and in
all parts of
your organization.
4.2 Information Management
Describe how your organization ensures the quality and availability of needed data and information for employees, suppliers/partners, and customers.
50
40
...examines your organization’s
information
management and performance measurement
systems and how your organization
analyzes
performance data and information.