Baldrige National
Quality Program
Human
Resource Focus
85
5.2 Employee Education, Training, and
Development
Describe how your organization’s education and training support the achievement of your overall objectives, including building employee knowledge, skills, and capabilities and contributing to high performance.
5.3 Employee Well-Being
and Satisfaction
Describe how your organization maintains a work environment and an employee support climate that contribute to the well-being, satisfaction, and motivation of all employees.
5.1 Work
Systems
Describe how your organization’s work and
jobs, compensation,
career progression, and related workforce practices motivate and enable employees and
the organization
to achieve high performance.
35
25
25
...examines how your organization motivates
and enables employees
to develop and utilize their full potential
in alignment with your
organization’s overall objectives and action
plans. Also examined are
your organization’s efforts to build and
maintain a work environment
and an employee support climate conducive to
performance excellence
and to personal and organizational growth.