Conclusion
Process Maturity can be achieved as long as:
- A structured approach towards the “process” goal is followed
- Actually the goal is “product” improvement and must be measured as such (success is lower cost, not CMM Level 5)
- There is a group within the organization that shepherds the improvement process
- Senior, competent personnel
- Focus remains on process improvement (vs. “just meeting the benchmark”)
- Latitude is provided to support “cultural change” for overall organization
- There is management sponsorship and commitment (Resources, participation, patience)