LCI / Qwest - Situation

• No corporate software configuration management

  • No corporate tool
  • Nationally distributed development teams
  • Over 200 users and developers
  • Over 1,300 change requests
  • Over 22,000 configuration items – eight million LOC

• Three employees

  • Techie with no CM experience
  • Former user
  • College graduate

• Deadline

  • Original: 12 months
  • Revised: 3 months

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