Benefits of Process Improvement
Claims from industry for CMM mature companies:
- Improved Productivity
- Reduced Defects
- Customer Satisfaction
- Employee Retention and Employee Satisfaction
- Predictability of Plans
PRC experience: We agree!
See Benefits in “CMM Level 3: How Do I Get There from Here”
CMM Levels 4/5 also provide benefits worth it to PRC
- Reduction in critical defect density of 49.9 percent between releases (one program)
- Time-to-market reduction of 28.6 percent for one program