Sample Results from PRC: Defect Prevention

• Our Defect Prevention and QI teams attack points of pain in any of these areas:

  • product defects
  • cost
  • schedule
  • customer satisfaction
  • employee satisfaction
  • and more

• AWIPS DP team led improvement from 1 install planned/week to 3-5 installs completed/week; deployment was accelerated 18 months ahead of schedule

• Accounts Receivable for PRC: Days Sales outstanding reduced by more than half

• AWIPS reduced nightly build errors by over 40%

• Our EPGs are QI teams for process improvement:

  • CMM Level 1-3 2xs faster than industry average
  • Focused effort for CMM Level 3 - Level 5 in 18 months
  • PRC is one of fewer than 25 US companies with published CMM Level 5 rating

• More examples abound

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