36
July 2002
For more information, contact
•Dr. Linda Ibrahim
•Chief Engineer for Process Improvement
•Process Engineering Division (AIO-200)
•Tel: 202-267-7443  Fax: 202-267-5069
•email: linda.ibrahim@faa.gov
•
•The FAA-iCMM®, its Appraisal Method, and other related documents are available at:
•www.faa.gov/aio and www.faa.gov/ipg 
•
•
•® Capability Maturity Model and CMM are registered with the U.S. Patent and Trademark Office