ASQ Section 0511 April 2012 Meeting Announcement

Wednesday, 18 April 2012

UpdatedAmphora Restaurant

updatedVienna, VA

updatedDirections to the Restaurant

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Operational Risk Management + Six Sigma = Success

Roberta Pek, Director of Operational Risk, Freddie Mac

Short Narrative/Description:

Speaker Background:

Since joining Freddie Mac in September 2009, Roberta Pek has led the Operational Risk Management Team within Servicing Operations. In that role, Roberta and her team supports risk mitigation activities including Risk and Control Self Assessments, Root Cause Analysis & process assessment leveraging Lean/Six Sigma tools.

Prior to joining Freddie Mac, Roberta spent ten years with Indy Mac Bank, now know as One West Bank, where she held a variety of positions beginning as a Compliance Officer in the Wholesale Lending Channel and moved through the firm as Vice President in the Six Sigma Project Management Group, ending as First Vice President of Wholesale, Correspondent and Retail Post Closing, Imaging and Government Insuring Operations.

Prior to that, she was with Greentree Mortgage Corporation, LLC, for fourteen years where she held various management positions, including Director of Training and Vice President of Retail, Wholesale and Credit Union Operations.

Roberta is a graduate of Rutgers University’s Douglass College with a B.S. in Education. She has earned the Mortgage Banker’s Association’s Certified Mortgage Bankers Designation as well as the American Society for Quality’s Six Sigma Black Belt Certification and the Six Sigma Academy’s Master Black Belt Certification.



To register for this dinner meeting and presentation at the reduced rate please register by Friday, 13 April 2012 . Cost for dinner is $25.00 per person if reservations are made by the deadline, $30 if otherwise. There is no charge to attend for the presentation only. To register with or without dinner please use our on line reservation form. If your plans change, please contact, and let us know.


5:30pm - 6:30pm Monthly Board Meeting
6:30pm - 7:00pm Registration & Networking
7:00pm - 8:00pm Dinner
8:00pm - 9:00pm Section Business & Presentation

Meetings are open to all members as well as to the public.

Next Meeting:
Wednesday, 16 May 2012 - TBD

Call for Speakers!!!
Would you or someone you know like to speak at a future ASQ meeting? We're always looking for volunteers. Be creative! Exercise your public presentation skills! Earn recertification credits! Get a free dinner! Please contact