ASQ Section 0511 March 2026 Meeting Announcement
Wednesday, 11 March 2026
What Does Trust Have to do with Leadership?
presented by Susan Schall, PHD
Short Description:
Trust is a core competency of leadership needed in today's competitive environment. Many believe it is intangible, unmeasurable and unteachable. Rather, it is a competency that can be understood, learned, and applied; something every leader can improve. This presentation defines trust, its costs and benefits, the three pillars of personal, relational and organizational trust, and the 13 corresponding behaviors that build high trust. The relationships between trust and the work of leaders are explored to demonstrate that trust has everything to do with leadership.
Speaker Background
Susan Schall is Founder and Lead Consultant of SOS Consulting LLC. Set on her path at an early age, Dr. Schall earned a Bachelor of Science in mathematics from the State University of New York, College at Fredonia. She followed this degree with a BS and an MS in industrial engineering from Pennsylvania State University. In 1988, Dr. Schall received a PhD in industrial engineering from the same institution. Dr. Schall founded SOS Consulting LLC in 2004, and brought to this venture her extensive experience in technical and management positions in manufacturing. Since 1992, Dr. Schall has volunteered for ABET Inc., a non-governmental organization that accredits post-secondary education programs in applied and natural science, computing, engineering and engineering technology, including serving on the Engineering Accreditation Commission (EAC) and ABET Board. As the first ABET Adjunct Training Director, she transformed volunteer training. She has also served in roles as president of the Pennsylvania State University College of Engineering Alumni Society and the Pennsylvania State Industrial Engineering Industrial Advisory Council. She is currently a Member at Large of the Board of the International Statistical Engineering Association (ISEA). She has provided her services as a member of the board of examiners of the Malcolm Baldrige National Quality Award on two occasions. She is ASQ Certified Quality Engineer and Certified Manager of Quality/Organizational Excellence. Dr. Schall is also Associate District Lay Leader of the Shenandoah River District, United Methodist Church in Virginia.
Optional Preparatory Review (OPR):
This OPR is for the March 2026 ASQ 0511 Member Meeting "What Does Trust Have to do with Leadership?" presented by Dr. Susan Schall.
The OPR is an educational add-on to the main Meeting, that you may complete if you so choose.
This OPR requires watching three (3) videos.
Completing and certifying its completion grants you additional 0.05 RU atop of the 0.15 RU you will earn by attending the 3/11/2026 Meeting. Completing both would provide a total of 0.20 RU credits.
How to Complete and Certify completing the OPR
1. Watch ALL 3 videos:
(1) Susan Schall: Career in Quality Assurance — 9 minutes
https://youtu.be/o8CuaQa3YOQ
(2) Susan Schall Speaks with Star Jones Regarding Her Career in Consulting — 14 minutes
https://youtu.be/pkNgauLlpCw
(3) Susan Schall as an Accomplished Consultant — 11 minutes
https://youtu.be/Nnh5rrJvbY0
2. Click on the “Register Now” button on the upper right corner of this page. Choose “1” (ticket quantity). Enter your name and email on the next page. Please enter the proper name to support RU issuance. At the bottom of the page, check “I certify that I have completed all three activities (34 minutes total of video presentations by Dr. Susan Schall) for 0.05 RU.” Then Click “Submit”.
[Important] If you have not checked the box on the “Ticket” at the time of registration, Section 0511 will not record the additional RU credits for you.
3. Attend the March 2026 ASQ 0511 Member Meeting (which itself grants you 0.15 RU). This is the prerequisite to earn the add-on RUs. If you do not attend the Meeting, you will forfeit your claim for the add-on RU, even if you certified for completing the videos.
4. Be willing to use your knowledge of the OPR materials during the Meeting.
To Register for and Complete the OPR, click https://mp.gg/0zvjlwvx
Webinar Link / Meeting Instructions:
7:00pm — 8:30pm – Section Meeting Information
Joining by a direct link:
Meeting link: https://asq.webex.com/asq/j.php?MTID=md7b51d35a3b8efcb35d04e7efb115ad1
Joining by meeting information (requires entering the password):
Web address: https://asq.webex.com/asq
Meeting number: 2556 788 1959
Password: MnNJGYiP686
Joining by phone (you will have to identify yourself by name when you have joined):
Phone number: 1-408-792-6300 Call-in number (US/Canada)
Access code: 2556 788 1959
6:00pm — 7:00pm – Section Leadership Committee meeting
Joining by a direct link:
Meeting link: https://asq.webex.com/asq/j.php?MTID=mf9eacfe383eb679d2189a2bc3466debf
Joining by meeting information (requires entering the password):
Web address: https://asq.webex.com/asq
Meeting number: 2558 731 5440
Password: vcXvNJjF372
Joining by phone (you will have to identify yourself by name when you have joined):
Phone number: 1-408-792-6300 Call-in number (US/Canada)
Access code: 2558 731 5440
Reservations:
There is no charge to attend. To register, please use our on line reservation form which can be used up to the day of the meeting. If your plans change, please contact dba26@asq0511.org, and let us know.
Next Meeting:
Wednesday, 8 April 2026 — Logistics of Emergency Room Operations — Dr Andrew Meister
Call for Speakers!!!
Would you or someone you know like to speak at a future ASQ meeting? We're always looking for volunteers. Be creative! Exercise your public presentation skills! Earn recertification credits! Get a free dinner! Please contact programs26@asq0511.org.
About Us:
ASQ Section 0511 is a geographic community in Northern Virginia that lives intertwined with the network of ASQ Divisions and technical communities specializing in specific quality domains and supporting ASQ Certifications in their domains. Its members have tremendous cumulative experience across multiple industries, companies, and government agencies. Any single one of you in our ASQ Section is a formidable source of takes, opinions, and lessons on a number of Quality Matters.