Relative Impact of Improvement Activities (Most Significant)
Shepherding
- PEO and QA personnel assigned to work directly with projects in guiding process usage and development
- Project personnel rated this as one of the 2 most helpful assets toward improvement
- Separation of concerns (SETO vs. SEPG)
Friday sessions
- Weekly meetings run by PEO where all managers invited to discuss process. Meetings took the form of briefings and planning sessions by process and quality staff
- The weekly process meetings instilled the concepts, goals, asset sharing that had never been attained previously
Library creation/evidence gathering
- Activity of producing evidence of processes and assets and capturing in common library provided 2 benefits:
- Widely shared and actually used
- Forced the refinement of assets that were 90% complete
ISO
- Goal of only writing what is actually done and limiting the concepts to basics provided significant leverage