Relative Impact of Improvement Activities (Least Significant)
Model driven measurement
- Measures collected because they are in model/ as opposed to part of goals. (GQM)
Compliance matrices/ Gap analysis
- Exercise of continually mapping perceived weaknesses and strengths to some model matrix required major effort- yet results were rarely used to improve local process
Writing/ refining/ tailoring standards
- Nearly 40% of process effort in 1994-1995 was spent on writing, rewriting standards - as opposed to deploying concepts and approaches to projects. The most used written word can be found in relatively small number of the pages
Training in CMM, ISO, SA CMM
- Details of the process rating models are of very limited value to the project staff. The effort we put into training personnel in these models had very limited value. We should have been focusing on the concepts of process and improvement.