ASQ Section 0511 February 2016 Meeting Announcement

Wednesday, 10 February 2016

updated Olive Garden, Tysons Corner

updated 8133 Leesburg Pike, Vienna, VA 22182

updated Directions to the Olive Garden in Tysons Corner

Import this meeting into your Calendar

(You may need to save it to your desktop and then open it with your calendar application)

Why Normal is better than Average

Kristine Hejna

 Kristine Hejna

Short Narrative/Description:

The goal of this discussion is to help you become more comfortable with probability distributions in daily applications. Comfort with probability distributions can lead to greater acceptance and comfort with daily outcomes. When you can communicate the value of probability distributions and the improved results you can have more satisfied customers. It is easy to fall back on describing a dataset with an single number, like the average, but that doesn't come close to telling the whole story. Using an average leads to the non-average result being treated as different/bad when it might be quite normal.

Speaker Background:

Kristine Hejna draws from another area of her skills and experience to talk to us again this month. Her undergraduate degree is Math, and she has an MBA. She is certified PMP, and ITIL v3 Foundations. She is also a Certified Six Sigma Black Belt (CSSBB ) by ASQ, Certified Systems Engineering Professional (CSEP) by INCOSE, and Certified Advanced Security Practitioner (CASP) by CompTIA. She believes in Doing the Right Things, Doing Things Right and Continuous Improvement. She works on walking her talk.

Dinner Location:

Today, the Olive Garden family of 800+ restaurants is evolving the brand with our customers' favorites in mind. With reinvigorated dishes, a refreshed website, a restructured logo, and remodeling of select restaurants, we aim to make every guest experience feel more like modern Italy.

Keeping with modern-day Italian traditions, we're expanding our menu to provide more choices, variety and better-for-you options. Our food is prepared with fresh ingredients presented simply with a focus on flavor and quality that is uniquely Italian.

We also believe that life is better together and we know everyone is happiest when we're with family. Whether that's family by relation or by choice; traditional, blended or extended; neighbors, coworkers or teams; friends, groups or just "the gang." We love everyone like family. And, at Olive Garden this approach extends beyond our favorite dishes, promoting togetherness in everything we do.

Be sure to review the sample menu.


Reservations: Cost for dinner is $30.00 per person. There is no charge to attend for the presentation only. To register with or without dinner please use our on line reservation form which can be used up to the Tuesday before the meeting. If you wish to make a reservation after Tuesday or your plans change, please contact, and let us know.


5:30pm - 6:30pm Monthly Board Meeting
6:30pm - 7:00pm Registration & Networking
7:00pm - 8:00pm Dinner
8:00pm - 9:00pm Section Business & Presentation

Meetings are open to all ASQ members as well as to the public.

Next Meeting:
Wednesday, 9 March 2016 - Not Your Average Joe's (Reston) NEW!

Call for Speakers!!!
Would you or someone you know like to speak at a future ASQ meeting? We're always looking for volunteers. Be creative! Exercise your public presentation skills! Earn recertification credits! Get a free dinner! Please contact